For manufacturers performance is measured over time. IMA Automation Service supports customers throughout the entire lifecycle of their automation solutions, combining technical expertise, digital technologies and proactive support to maximize equipment availability, process reliability and production quality.
A successful automation project does not end at installation. From system validation to production ramp-up, and from operational optimization to future upgrades, our service teams work alongside customers to ensure every assembly platform continues to deliver measurable business value throughout its lifecycle.
Manufacturing requires precision, compliance and continuous operational excellence. IMA Automation provides dedicated service programs designed to reduce risk, enhance productivity and help manufacturers adapt to evolving products, regulatory requirements and market demands.
Data-driven expertise for smarter manufacturing.
IMA Automation helps manufacturers improve production efficiency, equipment utilization and operational resilience through specialized consulting and analytical services.
Critical information, always available.
Efficient operations depend on accurate and accessible technical information.
IMA Automation provides comprehensive documentation solutions that give operators, maintenance teams and engineering departments immediate access to the information they need throughout the equipment lifecycle.
From technical manuals and validation documents to digital documentation platforms, all resources are structured to support operational efficiency, compliance and knowledge retention.
Protect your investment. Prepare for tomorrow.
Manufacturing requirements evolve continuously. New product generations, process changes and market demands often require greater flexibility from existing equipment.
IMA Automation supports customers in adapting their production assets to changing business needs through targeted upgrades, retrofit solutions and system enhancements. By modernizing existing platforms, manufacturers can increase efficiency, improve operational performance and extend equipment lifespan while reducing obsolescence risks and postponing major capital investments.
Empowering people to maximize performance.
Technology performs at its best when the people operating it have the right skills and knowledge.
IMA Automation offers structured training programs for operators, maintenance technicians, process engineers and production managers, helping teams develop the expertise needed to operate, maintain and optimize automation systems effectively. Training can be delivered on-site, remotely or as part of dedicated development programs tailored to customer requirements.
Fast expert support when it matters most.
Maintaining production continuity requires immediate access to specialized expertise. IMA Automation provides responsive technical support services through remote assistance, digital collaboration tools and field service interventions, helping customers quickly resolve issues and minimize production disruptions. Our specialists work closely with your teams to ensure stable performance, rapid recovery and continuous operational reliability.
The right component, exactly when you need it.
Genuine spare parts play a critical role in maintaining machine performance, safety and reliability. IMA Automation offers a dedicated spare parts service that guarantees component compatibility, quality assurance and fast delivery, helping customers reduce downtime and maintain consistent production standards. Through lifecycle management strategies, we help identify critical components and optimize spare parts availability across installed equipment.
From problem solving to predictive prevention.
Production interruptions can affect efficiency, quality and delivery performance. IMA Automation combines service expertise, advanced diagnostics and AI-enabled tools to accelerate root cause analysis and support faster, more informed decision-making. By leveraging operational data and machine intelligence, potential issues can be identified before they impact production, reducing downtime and improving equipment availability. The result is a more stable, reliable and resilient manufacturing environment capable of sustaining long-term operational performance.
From installation and validation to upgrades, training and digital services, IMA Automation helps manufacturers achieve greater reliability, productivity and long-term operational performance.